Reports on Long-Term Care Homes
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Home
ROBERTA PLACE
503 Essa Road
Barrie, L4N9E4
Tel : (705) 733-3231
Fax : (705) 733-2592
Year 2022
Inspection Type
Inspection Report
Date
Document
Inspection
Dec 15, 2022
Inspection
Oct 14, 2022
Inspection
Jul 22, 2022
Complaints Inspection
Mar 14, 2022
Follow-Up Inspection
Mar 14, 2022
Critical Incident Inspection
Mar 14, 2022
Year 2021
Inspection Type
Inspection Report
Date
Document
Complaints Inspection with Order(s) of the Inspector
Dec 20, 2021
Complaints Inspection with Order(s) of the Inspector
Dec 01, 2021
Critical Incident Inspection
Dec 01, 2021
Complaints Inspection
Jul 08, 2021
Complaints Inspection
Apr 14, 2021
Follow-Up Inspection
Apr 14, 2021
Critical Incident Inspection
Apr 14, 2021
Director Order Follow up Inspection
Apr 14, 2021
Director’s Order(s)
Mar 15, 2021
Critical Incident Inspection with Order(s) of the Inspector
Jan 18, 2021
Year 2020
Inspection Type
Inspection Report
Date
Document
Complaints Inspection
Dec 21, 2020
Follow-Up Inspection with Order(s) of the Inspector
Dec 21, 2020
Critical Incident Inspection with Order(s) of the Inspector
Sep 16, 2020
Complaints Inspection with Order(s) of the Inspector
Jul 16, 2020
Follow-Up Inspection
Jul 16, 2020
Critical Incident Inspection
Jul 16, 2020
Critical Incident Inspection
Jan 16, 2020
Year 2019
Inspection Type
Inspection Report
Date
Document
Critical Incident Inspection with Order(s) of the Inspector
Nov 26, 2019
Complaints Inspection
Aug 08, 2019
Critical Incident Inspection
Aug 08, 2019
Follow-Up Inspection
May 14, 2019
Critical Incident Inspection
May 14, 2019
Complaints Inspection with Order(s) of the Inspector
Mar 20, 2019
Follow-Up Inspection
Mar 20, 2019
Critical Incident Inspection with Order(s) of the Inspector
Mar 20, 2019
Year 2018
Inspection Type
Inspection Report
Date
Document
Critical Incident Inspection
Dec 24, 2018
Complaints Inspection with Order(s) of the Inspector
Oct 15, 2018
Complaints Inspection with Order(s) of the Inspector
Sep 28, 2018
Critical Incident Inspection
Sep 28, 2018
Complaints Inspection
Jun 27, 2018
Critical Incident Inspection
Jun 27, 2018
Complaints Inspection
Jun 19, 2018
Critical Incident Inspection
Jun 19, 2018
Resident Quality Inspection
Feb 13, 2018
Year 2016
Inspection Type
Inspection Report
Date
Document
Resident Quality Inspection with Order(s) of the Inspector
Jun 22, 2016
Resident Quality Inspection with Order(s) of the Inspector
Jun 22, 2016
Year 2015
Inspection Type
Inspection Report
Date
Document
Resident Quality Inspection with Order(s) of the Inspector
Apr 01, 2015
Critical Incident Inspection with Order(s) of the Inspector
Mar 25, 2015
Year 2014
Inspection Type
Inspection Report
Date
Document
Critical Incident Inspection
Dec 12, 2014
Resident Quality Inspection with Order(s) of the Inspector
Aug 08, 2014
Complaints Inspection
Mar 20, 2014
Complaints Inspection
Jan 13, 2014
Critical Incident Inspection
Jan 13, 2014
Year 2013
Inspection Type
Inspection Report
Date
Document
Critical Incident Inspection
Nov 05, 2013
Complaints Inspection
Sep 27, 2013
Complaints Inspection
Apr 12, 2013
Complaints Inspection
Mar 13, 2013
Complaints Inspection
Mar 12, 2013
Year 2012
Inspection Type
Inspection Report
Date
Document
Complaints Inspection
Nov 09, 2012
Follow-Up Inspection
Nov 09, 2012
Year 2011
Inspection Type
Inspection Report
Date
Document
Follow-Up Inspection
Dec 05, 2011
Complaints Inspection
Dec 02, 2011
Complaints Inspection
Nov 30, 2011
Complaints Inspection
Jul 28, 2011

How to interpret these results

This page displays the Inspection reports and any orders that have been issued for the LTC home you selected.

Terms and Definitions

Inspections
An inspection by inspectors of the Ministry of Health and Long-Term Care to determine compliance with the Long Term Care Homes Act (LTCHA) and Ontario Regulation 79/10. LTC Home inspectors inspect each LTC Home at least once a year. There are different types of inspections: pre-occupancy and post-occupancy for new Homes, complaint, critical incident, follow up and comprehensive inspections.

Inspection Report Date
This is the date the Long-Term Care (LTC) home inspection report was finalized by the inspector.

Inspection Type
This indicates the type of inspection that was conducted, for example a complaints inspection or a follow up inspection.

Lifting of Cease of Admissions
Lifting of Cease of Admissions means a directive from the Director to the placement co-ordinator (i.e.: Home, Community and Residential Care) for the area where the home is located to resume authorizing admissions to the home for a specific period of time.

Notification of Cease of Admissions
Notification of Cease of Admissions means a directive from the Director to the placement co-ordinator (i.e.: Home, Community and Residential Care) for the area where the home is located to cease authorizing admissions to the home for a specific period of time.

Orders
Direct instruction from an inspector and Director to comply with the requirements of the Long Term Care Homes Act, 2007. An inspector and the Director have the authority under the Act to issue an order to a licensee. Orders include:

    Compliance order

  • An inspector or the Director may order a licensee to do anything, or refrain from doing anything, to achieve compliance with a requirement under this Act; or prepare, submit and implement a plan for achieving compliance with a requirement under the Act.
  • Work and activity orders

  • An inspector or the Director may order a licensee to allow employees of the Ministry, or agents or contractors acting under the authority of the Ministry, to perform any work or activity at the long-term care home that is necessary, in the opinion of the person making the order, to achieve compliance with a requirement under the Act. The Director may also issue the following orders:

    • Amend or Impose Conditions on Licence Order
    • Renovation of Municipal Home Order
    • Return of Funding Order
    • Mandatory Management Order
    • Revocation of Licence Order
    • Interim Manager Order

Reports
Inspections that are written by a Long-Term Care home inspector.

Types of Inspections
The ministry employs issue-specific inspections focusing on complaints, critical incidents, mandatory reports and follow-up inspections, and the comprehensive Resident Quality Inspections (RQI).

    Complaint, Critical Incident and Follow-Up (CCF) Inspections

  • LTC home inspectors visit a home to inspect on a complaint, critical incident or conduct a follow-up inspection (together called CCF). The inspection is focused on the issue at hand. Relevant Inspection Protocols are used to inspect the issue in-depth and to determine if the home is compliant or non-compliant with the LTCHA and its regulations. Follow up inspections are conducted when Compliance Orders are issued to ensure that the home has corrected the non-compliance(s) identified in the Orders in a previous inspection.
  • Resident Quality Inspections

  • In Ontario, the Resident Quality Inspections (RQI) are a comprehensive inspection conducted using methodology that was adapted from the Quality Indicator Survey (QIS), a nursing home inspection process, developed over 15 years for the Centres for Medicare and Medicaid and rolled out across the United States. The RQI was adapted to meet specific requirements of LTCHA and the characteristics of LTC home residents.

    All ministry inspections are prioritized on a daily basis depending on the harm, or risk of harm, presenting to residents. As information is received the ministry continually assess and often re-prioritize inspections to ensure that issues that present harm, or risk of harm, to residents are addressed as a priority. In some cases, several different types of inspections can be combined to allow for addressing higher priority inspections in a streamlined fashion (e.g.: if an RQI is scheduled for a LTC home, a number of other issues may be inspected/addressed simultaneously).

For More Information

Call ServiceOntario, Infoline at 1-866-532-3161
TTY 1-800-387-5559
In Toronto, TTY 416-327-4282
Hours of operation : 8:30am - 5:00pm

To find a Long-Term Care Home which offers English or French Language Services, please contact your local Home, Community and Residential Care at 310-2222.

The Ministry of Long-Term Care is committed to accommodating users who may have special accessibility requirements. If you require such accommodations, please contact AskHealthData@ontario.ca.

To register a complaint about a home, contact the LTC Action Line at:
Long-Term Care ACTION Line
1-866-434-0144
TTY 1-800-387-5559
7 days a week, 8:30am to 7:00pm, EST